IT Service Management
Revision as of 19:27, 23 July 2015 by Gadiyedwab (talk | contribs) (Created page with " == Introduction == The IT Service Management app is designed for use with your ServiceNow instance. Although it mostly relies on out-of-the-box tables and fields and is read...")
Introduction
The IT Service Management app is designed for use with your ServiceNow instance. Although it mostly relies on out-of-the-box tables and fields and is ready to go, you may find the need to make changes to some of the filter conditions or fields based on the way that you have customized your instance. You might remove some views and add new ones by editing the application using the same steps explained in Creating Analytical Applications.
Installation
In this section, we'll go over the prerequisites and steps for setting up the IT Service Management app.
