Maximizing the Power of Dashboards

Are you designing a dashboard of ServiceNow data?

Take a look at the following dashboard and consider 8 key ingredients of impactful and actionable dashboards. Take advantage of the power in Explore Analytics to deliver highly streamlined and interactive dashboards.

1. Self-Documenting — using images and text you can brand and enrich your dashboards with important context to guide the user.
2. Organize in Tabs — to clearly label and group reports. By reducing the number of reports per tab, the dashboard will load faster and users can immediately grasp the information that is presented in each tab.
3. Highly Interactive using Slicers — users can easily filter the reports to zoom in on relevant information. This eliminates the need for duplicating and maintaining variations of the same dashboard for different audiences.
4. Highlight Important Information using Scorecards and Coloring Rules — key performance indicators with clear up/down arrows and coloring rules to indicate meeting or breaching goals. Users will see important information at a glance, and they can drill into a full-size report for more.
5. Bring Information Together using Mash-Ups — combine multiple sets of data in one report. In our example, chat and call wait times are shown side-by-side rather than in separate reports, enabling easy comparison.
6. Highly Interactive Charts — chart provide a wealth of interactive controls that let users change presentation according to their personal preferences.
7. Annotate using Goal Lines and Projections — display goals and projections so users can easily measure against current goals and see the future direction of current trends.
8. Let Users Explore and Investigate — users can drill through to the details, and better yet, you can define drill-down paths to let your user move seamlessly into additional charts on subsets of the data to better understand and diagnose what they see.

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Featured video: Wall-board Dashboards

Take your dashboard and put it on a large monitor for the team to see! Our featured video shows how to set up a dashboard that can automatically rotate through multiple tabs while displaying on a wall-board monitor in your office! Check out ServiceNow Wall-board Displays with Explore Analytics!

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Thanks for reading! Please feel free to respond to this email with any questions, feedback, or suggestions.

Gadi Yedwab
Founder and CEO
Explore Analytics

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About Explore Analytics

Explore Analytics is a cloud-based Business Intelligence company. Unleashing data across multiple data sources, the Explore Analytics application empowers users to define their own realtime reports and publish rich, interactive views for web, phone, and tablet.