Explore Analytics makes it easy for any user to track a historical view of active tasks. With a few clicks you can define a live view, and simply clicking Track Trend to snapshot the data over time.

In this video we walk through how you can easily track the backlog:

A more advanced example is included as part of the ITSM Analytical Application:

Explore Analytics has key capabilities to enable you to perform sophisticated resource reporting using the Project and Portfolio Management application of ServiceNow, and Explore Analytics’ capabilities.

In this video, we walk through using the mash-up and calculation capabilities to compare Planned vs. Actual resource reporting:

The key advantage of Resource Reporting in ServiceNow is that it does not require an administrative user or coding and scripting skill sets. Put this powerful tool in the hands of your resource and project managers, and get them out of the Excel spreadsheet world.

Furthermore, the flexible mash-up capabilities allow you to define these reports even if some of the data is in a data source external to ServiceNow. For example, if your resource plans are being tracked in Google Spreadsheet or a SQL database, you can follow the steps in the video and still run the same reports.

Here’s the resulting example: